If the following does not help you to answer your query, please use the feedback form to contact us.

Destination:
Simply select your destination from the drop down boxes provided. If you are unsure as to where your desired destination is, just search your location using the search facility provided.

Search:
If you are having trouble locating the destination of your choice, please use the search facility provided for your convenience.

Pick-Up Date & Time:
The date & time when you plan to collect your vehicle. If you are collecting your car on arrival at an airport, ensure that you enter the time you wish to pick up your vehicle, not necessarily your landing time, and allow some time for collecting your baggage if appropriate.

Drop-Off Date & Time:
The time when you plan to return your vehicle. Please note that the car hire companies charge for periods of 24 hours. If you return your vehicle later than 30 minutes after your scheduled drop off time, you may be charged for an extra day at the rate payable at the depot (not our specially negotiated rates). Please plan your travel arrangements accordingly to avoid unnecessary charges.

One Way Rental:
If you want to rent a car in one location and return it to another location, there may be an additional charge for this facility.

Car Type:
Please select the vehicle you require by clicking on the button on the left hand side. The vehicles listed are examples only. We cannot guarantee exact makes or models but a similar or better vehicle will always be supplied.

Extras:
A selection of extras are offered to make sure your holiday experience is made as enjoyable as possible. However, please note that the extras are subject to availability and cannot be guaranteed in advance. Furthermore the prices shown are for indication only and are payable locally to the supplier upon pickup.

Additional Drivers:
When there is more than one driver named on the rental agreement, the second (or subsequent) driver is referred to as the additional driver. Additional drivers can be added on the extras page for an additional fee payable locally, as long as they are not 'underage' and hold a full valid driving licence.

Flight details:
If you wish to collect your car from an airport terminal, you MUST make sure you enter your flight details when requested. If you fail to do so and your flight is delayed, the supplier is not obliged to keep their office open until you arrive.

IDP:
(International Drivers Permit) One of these may be required in addition to your national drivers licence when driving abroad. Please check the AA website and ensure that an application is made for an IDP if one is required for your destination.

Third Party:
A person or persons other than the Insured.

Third Party Insurance:
Protects the driver against a claim made by another person in the event of any damage or injury. All our rates include Third Party Insurance as standard.

Collision Damage Waiver (CDW):
Collision Damage Waiver (CDW) protects the Driver from any claim (subject to excess) and protects the Driver in the event of any damage occurring to the rental vehicle.  All our rates include CDW as standard.

PAI:
Personal Accident Insurance (PAI) is usually covered by travel insurance so check your personal travel policy before selecting this extra.